Terms & Conditions

1. ACCEPTANCE OF TERMS

By accessing, browsing, or using the services offered by Travelating Travel Services Private Limited (“Travelating”, “we”, “us”, or “our”), you agree to be bound by these Terms and Conditions. If you do not agree, you may not use our website, mobile application, or any of our services.

2. SERVICES OFFERED

Travelating offers travel-related services including but not limited to:

• Flight, hotel, and holiday package bookings

• Travel insurance facilitation

• Visa assistance

• Car rental and local transport

• Custom itineraries and destination experiences

All services are subject to availability and the terms of third-party service providers.

3. USER RESPONSIBILITIES

As a user of Travelating’s platform or services, you agree to:

• Provide accurate and complete information

• Use the platform only for lawful purposes

• Maintain confidentiality of your login credentials

• Accept full responsibility for all activities under your account

You are responsible for verifying travel documents (passport, visa, ID, etc.) and complying with local laws and travel advisories.

4. BOOKING AND PAYMENT

• All bookings are confirmed only upon full or partial payment, as per the requirement of the specific service.

• Prices are dynamic and may change without notice until confirmed.

• We reserve the right to cancel bookings if payment is not received on time or if fraudulent activity is suspected.

5. CANCELLATION & REFUND

Cancellations and refunds are subject to our Refund Policy and the terms of the respective service providers (e.g., airlines, hotels).

• Non-refundable bookings cannot be cancelled or modified.

• Cancellation charges may apply as per the provider’s policy.

• Refunds (if applicable) will be processed within 7–14 business days.

6. LIMITATION OF LIABILITY

Travelating acts as an intermediary between you and third-party service providers. We shall not be liable for:

• Any loss, damage, delay, or injury caused by the actions or omissions of third-party vendors

• Denial of service due to incorrect information provided by the user

• Force majeure events (e.g., natural disasters, war, pandemics)

Our liability is limited only to the amount paid by you to us for the specific booking or service.

7. INTELLECTUAL PROPERTY

All content on our website, app, and marketing materials—including logos, images, text, and software—is the property of Travelating or its partners. You may not reproduce, reuse, or distribute any material without our written consent.

8. PRIVACY POLICY

Your use of our services is also governed by our [Privacy Policy], which outlines how your personal data is collected, used, and protected.

9. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of the services implies acceptance of the updated terms.

10. GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Mumbai, Delhi, etc.].

11. CONTACT INFORMATION

For questions, feedback, or dispute resolution, contact us at:
📧 sales@travelating.com